If you’re like me (aside from the fact that you likely own a Volvo Xc90) you’ve already taken advantage of FCP Euro’s Lifetime Guarantee whenever you buy Volvo XC90 parts. I think I’m on my third or fourth set of wipers and air filter. Actually my wipers + air filter are typically an every-six-month-ritual that costs me $90USD which I am promptly refunded as part of the FCP Euro Lifetime Guarantee once they receive my return. So assuming I’ve had four air filters + four sets of wipers and returned three filters and wiper sets, the math breaks down like this:
Four sets of wipers + air filter ($90.00USD x 4 = $360.00USD
Three returns x $14.00 (UPS standard ground shipping) = $42.00 USD
So, I’ve received $360 worth of merchandise which has cost me a total of $42.
For the low cost of shipping (I’m assuming you are not overnighting/express shipping your returns to FCP Euro. If you are, we need to talk.) buying from FCP Euro is almost always a great deal. The rare times I don’t buy from FCP Euro happen only because I either need a part urgently, or because the Volvo dealership is cheaper on a certain price and I don’t see myself replacing that item for my remaining ownership. Also there are times that it’s easier to let me independent Volvo mechanic pick up the part because I know he makes a few bucks off of it.
Anyway, you’re here about free returns to FCP Euro through PayPal. It’s a thing.
STEP 1: Register with PayPal for Free PayPal Shipping Returns
First step: Log into your U.S. based PayPal account.
Then, go to this site paypal-returns.com – from here, you should be able to sign up for the program, accept the terms, etc. You can’t retroactively request a return shipping refund. You can only request a return shipping refund on orders you’ve placed after you sign up.
Step 2: Make a Purchase
So, next you’ll have to make a purchase that, you’ll need to return under warranty at some point. If you get your consumable parts from FCP Euro (air filter, etc) – order that/them. When the items arrive, put them on your car, put the old ones straight back into the boxes along with your FCP warranty return form. Address the box to FCP Euro and take a picture of the box with the address or shipping label that clearly shows FCP Euro’s address. Pay to have the lifetime warranty items shipped back to FCP Euro. When you get your receipt for payment on the return shipping, take a picture of that.
Step 3: Make a Return
Log into PayPal, look for your recent FCP order, select it and look for the request return shipping refund link:
You’ll follow along, uploading images of both the shipment (with label clearly showing address and the receipt for said shipping).
Submit your request and wait.
This is a new service and I totally get that it takes PayPal and their partners a few days to approve. But this service is totally worth the wait.
Step 4: Get Your PayPal Return Shipping Refund
Once your return is processed, you’ll get a notification or two:
You are eligible to use this service 12 times in a calendar year for up to $30 in return shipping each time. And there are some strict, yet very easy to follow, guidelines – but it’s nothing you can’t handle. Also note: This is NOT an offer from FCP Euro – it’s an offer from PayPal and can be used to send returns back to any company you’ve bought from (assuming it meets the terms and conditions of the free PayPal Return Shipping program. So don’t bother FCP Euro with any questions about it. They just want to see you quality parts.